FAQs

Relocation FAQs

We are relocating to serve you better! At the beginning of April 2023, we will be relocating to larger space near our current location. Below are answers to questions you may have related to our move.

  1. Where is the clinic moving?
    We are moving near our current location, on the same street. The new address is 490 Taunton Rd E, Units 101 and 102, Oshawa, ON.
  2. Why are you moving to a new location?
    We have outgrown our current space and are moving to a larger premise that is custom designed for our use.  
  3. When are you moving?
    The construction at our new location is underway and we expect to move on April 3rd, 2023. As construction nears completion, we will update our clients if the date that we will be operating from our new location changes.
  4. Will there be any changes to the clinic?
    Apart from moving into a more modern and efficient space, we will have a new veterinarian joining our team. We will go from 3 to 5 exam rooms and an addition of a comfort room.
  5. Will you services change?
    We will now offer dental x-ray and ultrasound services to our patients and brand new laboratory equipment. We will continue to offer all the other services as we currently do, at the same high standard that you have come to expect. 
  6. Will your hours change?
    Our current operating hours are Monday to Friday from 8:00 am to 7:00 pm and Saturday from 8:00 am to 2:00 pm. After the construction is completed, we will inform you if anything changes.
  7. Will you shut down for any number of days while you relocate?
    We will be closing for 3 days due to the relocation on March 30th, March 31st and April 1st. We will update this page and our Facebook page with more details if needed. We will also communicate these details via email to our clients and referring hospitals.  

We thank the community for all the support and look forward to serving you and your furry family members at our new location.